Work Experience

Employee and Community Education Program Manager, Goodwill Industries of the Columbia Willamette                July 2023- present

Portland, Oregon

• Ensure ECE program quantitative and qualitative goals are met on an ongoing basis

• Build, maintain, and strengthen internal and external partnerships to continually increase people served and services provided

• Manage the programs’ internal and external promotion and communication strategy

• Create and maintain standard measures for all ECE initiatives

• Work collaboratively across departments to address unmet training needs

• Implement tracking and evaluation of effectiveness and cost of training programs in meeting goals and objectives

• Coordinate and assign ongoing tasks and goals of ECE staff members in 54 locations

• Ensure all staff members are provided with continuous professional development resources and opportunities

• Responsible for recruiting, hiring, training, evaluating, and managing employees to ensure an efficient and effective workforce

• Design curriculum in accordance with the goals and objectives of internal and external clients

Employee and Community Education Instructor,  Goodwill Industries of the Columbia Willamette                 January 2023 - June 2023

Portland, Oregon

• Facilitated learning workshops for employees and community members through in-person and virtual learning environments

• Developed curriculum to meet stakeholders’ and managers’ goals

• Customized curriculum to meet formatting and technological standards of Goodwill’s  LMS and other virtual platforms

• Maintained current working knowledge of curriculum standards both internal and external to Goodwill

• Ensured consistency of program offerings, curriculum quality and relevancy, processes, and instructional tools throughout all store locations

• Evaluated program outcomes through learning application assessments and analysis of results

• Collaborated across departments to accomplish company goals, maintained working relationships and open lines of communication

• Managed training initiatives, including employee onboarding, safety, and leadership development programs

• Built, strengthened, and maintained internal and external working partnerships

• Contributed to the program’s internal and external communication strategy

• Provided excellent customer service to all internal and external stakeholders

ESOL Facilitator and Teacher,  Salem Keizer School District                                              August 2020 - December 2022

Salem, Oregon

• Monitored language development of language learners, conducted initial diagnostics resulting in student placement

• Provided explicit instruction in English foundational and functional language to enable full engagement in real-life and academic situations to advance learner’s proficiency level in all four domains of language acquisition

• Built on a continuum of linguistic skills for language learners

• Provided diverse opportunities for structured and purposeful interaction and collaboration among students

Teacher, The American School of Switzerland, Dorado     August 2019 - July 2020

Dorado, Puerto Rico

• Designed and implemented dynamic and supportive lessons for students that adhered to Common Core

• Utilized the Singapore method to instruct math learners

• Used Fountas & Pinnell program to assess and monitor young learners’ literacy development

• Implemented Orton Gillingham techniques to differentiate literacy instruction

• Incorporated Lucy Calkins’s writing program to build students’ writing proficiency during workshops

• Maintained an inclusive and energized classroom culture using Responsive Classroom practices

Adjunct Graduate Instructor, Temple University May 2017 - August 2019

Philadelphia, Pennsylvania

• Taught online graduate courses within the College of Education

• Classes taught:  Curriculum & Assessment;  

                                             Contexts for Teaching & Learning Languages;           

         Foundations of Language Teaching- Meeting the Instructional Needs of English Learners

• Presented courses focused on curriculum design and assessment, language learning foundations

• Collaborated with faculty to design course objectives, assessments, and materials within an Agile Design framework

• Developed and analyzed assessments to inform future instruction

• Utilized Canvas and Blackboard to aggregate and distribute course material

• Managed an online resource center for graduate students

Curriculum Designer, LIFE Program, Temple University           January  2018 - January 2019

Philadelphia, Pennsylvania

• Designed English curriculum and instructional materials for parents of students in the School District of Philadelphia, implemented across six different sites

• Collaborated with SMEs  in curriculum development using ADDIE framework

• Researched strategies to develop appropriate English and life skills curricula

• Supervised the implementation of curricula in classrooms, monitored progress of program

ESOL Teacher, Frankford High School, School District of Philadelphia                                               August 2017 - August 2019

Philadelphia, Pennsylvania

• Designed lessons aligned with Common Cores standards, using SIOP models of instruction in design

• Utilized MTSS approaches to differentiate learning experiences for students

• Administered WIDA ACCESS tests to assess language development

• Facilitated connections between families of students and school community

Education

 Master of Science in Learning Design and Technology, University of Maryland                                                 October 2022 - April 2024

Global Campus

• Developed skills in the design, development, and integration of digital media to enhance the learning experience

• Implemented a systems thinking approach and digital tools to evaluate and support online learners and learning programs 

• Explored the assessment of online learning and interactions, data analytic tools and techniques, ways to support user experiences, human/computer interface design, and data visualization

• Examined and evaluated leadership and change models to advance learning design projects

• Assumed the role of an instructional designer and applied learning design knowledge, skills, and dispositions to create and assess an authentic online learning program 

• Completed the design, implementation, and analysis of a learning design project 

• Developed a professional portfolio, presented the project and reflective analysis online

Master of Science in Education,  Temple University                                                   August 2013 - May 2015

Philadelphia, Pennsylvania 

• Became well-versed in the current theoretical understandings of adult learning theories, curriculum development, and learning evaluation methodologies

• Gain an understanding of the structure of the English language and language variations 

• Learned to adapt instruction to the learners' age, proficiency level, linguistic background, communicative and academic needs, and native language and literacy development

Bachelor of Science in Education, Temple University                                                                           January 2009 - January 2013

Philadelphia, Pennsylvania

• Obtained comprehensive knowledge of best pedagogical approaches and theories of education

• Gained experience in curriculum development and needs assessment

Skills

• Articulate Rise 360, Articulate Storyline, Articulate Captivate

• Canva, Adobe Photoshop

• Veed, Camtasia, DaVinci Resolve

• Microsoft Office Suite

• LMS- Canvas, Blackboard, Moodle